Online customer agents can see what you’re typing even before you hit that ‘send’ button
Now customer service representatives can see what you’re typing even before you send it.
Here are 7 encounters that prove Filipino customers are not always right
“The customer is always right,” is an oft-quoted catchphrase that was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London. In the business world, it is typically being used to remind business owners or service staff to always prioritize customer satisfaction. Customer satisfaction is what entrepreneurs need to achieve […]
WATCH: Rude Telstra rep insults customer, spells his name K-I-S-S-M-Y-A-S-S
The Telstra customer service representative asked, “Don’t you know how to spell?”