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Restaurant group faces criticism for insensitive post about PWDs’ ‘invisible’ disabilities

The Lowbrow Casual Restaurants group is under fire for their insensitive social media post on PWDs with what they perceive to be invisible disabilities. What they thought was a trivial and humorous post landed badly and had gained various criticisms online.

Lowbrow’s post came after Restaurant Owners of the Philippines had published an official statement via Instagram regarding the proliferation of fake Persons With Disability (PWD) cards which strained the financial and operational capacities of small and family-owned restaurants. Lowbrow resonated with the post and its message, however, their approach lacked empathy toward legitimate PWDs, especially those whose conditions do not necessarily have physical manifestations.

Rather than focusing on the main message on discouraging the use of fake IDs, Lowbrow managed to turn the tables and put forth the blame with a derisive tone on the said minority group. “Break your leg, become truly disabled, show them how superior your disability is,” they said in a now-deleted post on one of the publication materials they previously published.

Although the post has been deleted from their page, social media users were quick to take screenshots of Lowbrow’s evident ableism. They clamored to boycott the restaurant group and identified the brands under Lowbrow.

Since Lowbrow’s post garnered traction and distaste, they followed through with an official apology posted on their Facebook account last February 6 with a short caption “sorry.” Social media users questioned the sincerity behind the group’s apology and noticed that it was a mere screenshot from the Notes application, “Even your apology is dripping with derision.”

It seemed that the damage Lowbrow had stirred online was now beyond repair as the backhanded commentaries on their post along with the heavily criticized apology terribly wounded the PWD community given the indifference to their visible and invisible experiences.

 

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